Terms of Service

Last Updated: August 11, 2026

Welcome to [Your Store Name]. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.

1. General Terms

By using our website, you confirm that you are legally capable of entering into an agreement and that the information you provide to us is accurate and complete.

We reserve the right to update, modify, or discontinue any part of our website, products, or services at any time without prior notice.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, sizes, colors, and other information displayed on our website are accurate.

However, actual product colors may vary slightly depending on your device or screen settings.

We reserve the right to correct errors, update information, or change product availability at any time.

3. Prices and Payments

All prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.

We reserve the right to change product prices at any time.

Available payment methods may include:

• Cash on Delivery (COD)

• Bank transfer

• Online payment

• Other payment methods displayed at checkout

An order is not considered confirmed until it has been successfully placed and, where applicable, confirmed by our team.

4. Cash on Delivery

For COD orders, payment must be made to the courier at the time of delivery.

We may contact customers by phone, SMS, WhatsApp, or other available methods to verify an order before dispatch.

We reserve the right to refuse or restrict COD orders where there is a history of refused, fraudulent, or repeatedly unclaimed orders.

5. Order Acceptance

Placing an order does not automatically guarantee acceptance.

We reserve the right to cancel or refuse an order for reasons including:

• Product unavailability

• Incorrect pricing or product information

• Incorrect or incomplete customer information

• Suspected fraudulent activity

• Repeated refused deliveries

• Courier or delivery limitations

• Other legitimate business reasons

If we cancel an order for which payment has already been received, we will arrange an appropriate refund according to our refund policy.

6. Shipping and Delivery

We deliver within Pakistan through available courier services.

Estimated delivery times are provided in our Shipping Policy and may vary depending on the customer's location, courier operations, weather, public holidays, security conditions, or other circumstances outside our control.

Customers are responsible for providing a complete and accurate delivery address and an active phone number.

7. Returns, Exchanges and Refunds

Returns, exchanges, and refunds are subject to our Return & Refund Policy.

Customers should review that policy before placing an order.

Certain products may not be eligible for return or exchange due to their nature, condition, hygiene requirements, customization, or other applicable restrictions.

8. Customer Responsibilities

When using our website, you agree not to:

• Provide false or misleading information.

• Place fraudulent or intentionally misleading orders.

• Attempt to interfere with the operation or security of our website.

• Copy or misuse our website content without permission.

• Use our website for unlawful purposes.

• Attempt to gain unauthorized access to our systems or accounts.

• Abuse, threaten, or harass our employees, representatives, or delivery partners.

9. Intellectual Property

All content on this website, including but not limited to:

• Logos

• Brand names

• Product photographs

• Graphics

• Text

• Website design

• Videos

• Product descriptions

is owned by or licensed to [Your Store Name], unless otherwise stated.

You may not reproduce, copy, modify, distribute, sell, or commercially use our content without our prior written permission.

10. Promotions and Discounts

From time to time, we may offer discounts, promotional codes, sales, or special offers.

Promotions may have specific terms, expiration dates, product restrictions, or minimum order requirements.

We reserve the right to modify or cancel a promotion where permitted.

11. Website Availability

We make reasonable efforts to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

Temporary website interruptions may occur due to maintenance, technical problems, internet issues, or circumstances beyond our control.

12. Limitation of Liability

To the extent permitted by applicable law, [Your Store Name] will not be responsible for losses or delays caused by circumstances beyond our reasonable control, including courier delays, natural disasters, internet or technical failures, government restrictions, strikes, public disturbances, or other unforeseen events.

13. Privacy

Your use of our website is also subject to our Privacy Policy.

We may collect and use customer information such as name, phone number, delivery address, and order information for purposes including order processing, delivery, customer support, fraud prevention, and other legitimate business purposes.

14. Third-Party Services

We may use third-party services such as payment processors, courier companies, hosting providers, analytics services, or other service providers.

Your use of certain third-party services may also be subject to their own terms and policies.

15. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will become effective when the updated terms are published on this page. Your continued use of our website after changes are posted means that you accept the updated terms.

16. Governing Law

These Terms of Service shall be governed by the applicable laws of the Islamic Republic of Pakistan.

Any disputes will be handled in accordance with applicable Pakistani law and the jurisdiction of the appropriate courts or authorities.

17. Contact Us

If you have any questions about these Terms of Service, please contact us:

Store Name: [Your Store Name]
Phone/WhatsApp: [Your Phone Number]
Email: [Your Email Address]
Business Address: [Your Business Address]

By using our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.